Frequently asked questions
How Much is Carpet Cleaning?
Is there a minimum call out charge?
Yes. The minimum charge is £45.00
How often should I have my carpets cleaned?
Single households or those with little foot traffic:
You can generally get away with a professional clean every 12 to 18 months.
Large families will experience more dirt and spills. May need a deep clean every 6 to 12 months.
If you have smokers in the home, you might want to clean your carpet more often, around every 6 to 9 months.
A home with pets could also need a specialist to clean every 6 to 9 months.
How Do We Book?
You can book over the phone or via Email.
How Do I Pay?
You can pay cash, by card or via BACS transfer payment.
Do you provide a receipt on completion?
Yes, a receipt will be given at the end of the clean.
How long does the Carpet Cleaning process take?
This really depends on how dirty the carpets are, what cleaning process we are using (Dry Cleaning takes less time) and how many carpets are being cleaned.
As a rough estimate, a 2-bedroom flat would take around 2- 2.5 hours to clean.
Does the carpet cleaning method used matter? What is the difference between steam cleaning and dry cleaning?
Yes, the correct method will remove unwanted stains, improve, and extend the life of the carpet.
Different carpets and fibres react and behave differently. For example, wool carpets don’t respond well to excessive amounts of water so
dry cleaning is the best method.
Dry cleaning is a good method to use for regular maintenance cleaning and on carpets that aren’t heavily stained.
Commercial office carpets or tiles are also best dry cleaned.
To get the best results, we like to assess the carpets first to ensure we are using the best method to get the best results for you.
Different carpets and fibres react and behave differently. For example, wool carpets don’t respond well to excessive amounts of water so
dry cleaning is the best method.
Dry cleaning is a good method to use for regular maintenance cleaning and on carpets that aren’t heavily stained.
Commercial office carpets or tiles are also best dry cleaned.
To get the best results, we like to assess the carpets first to ensure we are using the best method to get the best results for you.
Are your products wool safe?
Yes, all of the products we use are wool safe.
an you remove wine, tea, coffee etc…
We use top quality stain removal products which are very good at stain removal.
Some stains can be permanent and therefore we can’t make any promises that we can remove them.
We usually get better results if we attempt to remove the stain before anyone else tries.
Some stains can be permanent and therefore we can’t make any promises that we can remove them.
We usually get better results if we attempt to remove the stain before anyone else tries.
Do you have any special Chemicals for pet owners?
Yes, we use top-quality professional chemicals for all types of carpets and situations. If you have pets, we use a product which neutralises pet odours. Please allow carpets to dry thoroughly before your pets are allowed back into the room.
How can I prepare my home for the carpet cleaning?
We ask where possible for fragile and valuable items to be moved to a safe area. We also advise for any small pieces of furniture to be removed from the rooms where possible to allow the area to be as clear as possible for the technician.
We have sliders for larger pieces of furniture but may not be able to move very heavy beds or wardrobes.
Access to parking, water and an electrical point are also important for our technicians to be able to complete the job for you. One final top tip that is always helpful is to make a note of any areas of concern so you can
point these areas out to the technician to make sure nothing is missed
When are you available?
Some same day bookings are not always available. If you could try to book a week in advance it would be easier
to book a suitable slot.
to book a suitable slot.
Lidia Aleksinska Suez
2022-08-17
Excellent cleaning contractor. Meticulous, fully compliant and offering competitive rates! Great to use their service.
Laura Rhian Pickard
2022-08-08
Best cleaning service I have used, they do an excellent job.
Elizabeth Lamb
2022-06-25
Incredible high standard of work on our pre-tenancy clean, the team worked really hard and the outcome was fabulous. Thank you Baacs!
Lee Mullen
2022-05-05
Excellent Service, Great Price and Good Communication. Will definately use again.
Tom Holliss
2022-01-31
Very thorough end of tenancy clean for a really competitive price. Nice people too! Highly recommend.
David Stillitz
2021-10-29
Carpet cleaning was excellent
SeptemberYellow
2021-10-04
Most amazing experience!
Andrew and his lovely partner (whose name I did not catch, unfortunately) arrived on time and they did a fantastic job with my difficult and stained old carpets. The results surpassed even my most optimistic expectations! They were also a delight to work with, extremely friendly, polite, helpful and hard-working - nothing was too much for them! All that for a very reasonable price! I COULD NOT RECOMMEND THEM MORE AND I WILL DEFINITELY BE USING THEM AGAIN!
Hannah Wolfe
2021-06-21
Wonderful service, very friendly and professional, they did a great job on my carpets even though access isn’t the easiest to the flat they got the job done to a very high standard! Would highly recommend!
Joseph Debono
2021-05-24
Andrew of Bristol & Avon Cleaning Services dry cleaned our carpet and we are pleased with the result. Good value for money and would definitely call him again.
Hadleigh Maunder
2021-04-23
Andy is a real professional and very pleasant. Couldn;t recommend him highly enough! Thanks again!
If you are looking for a trusted cleaning company, then look no further than Bristol & Avon Cleaning Services Ltd.
Contact us today!
Address
- Bristol & Avon Cleaning Services Ltd
- Shrubbery Farm
- Shortwood Hill
- Shortwood
- Mangotsfield
- Bristol
- BS16 9PG
Opening Hours
- Monday to Friday
- 8am to 7pm
- Saturday and Sunday
- 8am to 12pm
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